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Our minimums are 36 pieces per style for Custom Printing and Contract Printing.
We require all orders to be paid in FULL. If payment has not been made the order will NOT be processed. We accept major credit cards visa, mastercard, discover and american express. We do NOT accept checks.
All orders MUST be submitted with a Deluxe Screen Printing work order form. Orders will NOT be taken without the work order form.
All artwork must be submitted in an illustrator or Photoshop format at least 300 dpi. If created in Photoshop please send artwork with layers. If done in illustrator make sure text is converted to outlines. We will NOT proceed with the order if artwork is of poor quality. If artwork is not sized we can size to fit on the smallest shirt to the largest shirt and make it work for all sizes.
Art approvals will be sent via e-mail within a reasonable time after order has been placed. The digital mock-up must be approved or acknowledged with a response within 24 hours. If you do not approve the mock up within 24 hours your order may be delayed. After approvals are signed or consented via e-mail there will be no changes.*Note: Fossil Print is not responsible for hindrance on production due to delayed approval of the digital mock- up. Please be sure to check your mock-up for artwork accuracy such as: color, dimensions, spelling and product information.
We do offer rush services but this service is not always available.
Our turnaround is usually 7-21 business days. If we are extremely busy our turn around can vary from 10-14 business days. Due dates are really important to us. If you have an specific date that you must have your production in your hands please let us know. We do offer a rush service (if available) please contact us if you need a rush order.
All orders are final, if a cancellation is made it must be made within 24 hours, order has been placed you will be subject to a 30% restocking fee plus a partial payment covering any service already provided . Absolutely NO cancellations will be allowed if the order is already in process or any printing has been done. *If your order is a Rush there are no changes allowed after your order has been placed.
Estimates expire in 30 days. Estimates are subject to change upon review of the graphic. You will receive an estimate within 24 hours of your quote request. (Weekends are excluded. Example: You submit a request Friday at 3:30pm you will receive your estimate on Monday during business hours. Please provide us with a little time to get back to you.)
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